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For starters, how are our members finding the HappyDot.sg survey experience so far? It’s a really important question to us, considering that last year alone, Singapore residents spent the combined equivalent of nearly 318 days answering our polls! (One could’ve easily taken the train from Tuas Link MRT station to Changi Airport and back 2,293 times in that amount of time!)
To get to the bottom of that, we’ve been tagging on an additional question in some of our polls since mid-2018 to ask: Do you have any feedback about the survey? We’ve combed through literally tens of thousands of comments to date and here’s what we found.
LITTLE RED DOT WITH A BIG VOICE
We're humbled by the positive responses about HappyDot.sg…
Apart from topic-specific commentaries, we received more than two thousand entries where Singapore residents dropped a line or two about their positive experiences completing HappyDot.sg surveys. Lots of feedback centred around how you found the poll subjects interesting to how you liked that our surveys were simple to do. We’re immensely flattered, so thank you!
"Interesting survey! Helps to reflect on the values and necessity of serving NS"
Male HappyDotter, aged 25-29, 'Defending Singapore' poll, May 2019)
…but we also know we can still do better.
We’re not about to get complacent, of course. Close to 1 in 20 of the responses were suggestions for improvements on HappyDot.sg, and we’d like to say this – we hear you! These were the biggest areas HappyDotters hoped we could address:
![](https://www.happydot.sg/wp-content/uploads/2019/10/top-3-suggestions.png)
Topping this list was how we could have expanded on our question and answer options. Over here at HappyDot.sg, we try to hit that sweet spot between keeping our polls simple and yet asking enough to get the most out of Singapore residents’ opinions. As we approach 2020, we’re looking at better, more creative ways of gathering sentiments about the latest social issues, so do keep your eyes peeled.
Also, we get asked this a lot – why aren’t there more surveys? More points? Better rewards? From time to time, polls may be sent out to different groups of people based on the requirements of the research. So, the volume and type of surveys sent out may differ from person to person every now and then. We’re constantly finetuning these mechanics to serve you better, so do look out for our next survey invitation in your inbox, as well for any upcoming promotions!
Once again, we couldn’t be more grateful for your support. We hope you continue to do more polls (because your voices really matter), and keep the constructive feedback coming. Because here at HappyDot.sg, we’re all about understanding what Singapore thinks lah.
"I always look forward to receiving surveys from HappyDot… It’s not because of the rewards given but I simply love to share my views on the current topics that are being discussed in our country. At the least I know I’m not just sharing my opinion with my family but there are others like HappyDot too (that) are interested to hear from us. Thank you for having me in your surveys."
Female HappyDotter, age group 35-39 ('Exams' poll, Dec 2018)